- All staff working in the field must have access to reliable communications. Depending on the location, a combination of communication systems and/or procedures may be required.
- Before starting a job in a new area, review the communications plan with your supervisor and/or client.
- Ensure that your field teams are familiar with the procedures and are prepared every day.
- SNRC regularly uses UHF radios, cellular telephones, and satellite telephones to maintain communication while in the field.
- UHF Radios
- Field personnel are issued portable 2-way radios for every day field use.
- If a crew member is missing a radio, they must be within shouting distance of another worker.
- Field vehicles are equipped with 2-way radios with stronger signal capabilities than portable radios.
- Employees are responsible for ensuring that their assigned radios are kept in good working condition and have the most up to date frequency list loaded10.
- Employees are responsible for understanding complete functionality of their assigned UHF radios.
- SNRC offices in Campbell River & Port McNeil are equipped with base radios programmed with private repeater frequencies to allow for communication with each office.
- Twin Peaks (STWNPKS) – Port McNeill
- Newcastle (S NEWC) – Sayward North
- Menzies (S MENZ) – Campbell River North
- Washington (S WASH) – Campbell River South
- All employees need to be aware of these frequencies11 and how to call on them.
- Ask your supervisor for assistance.
- Some field personnel work in areas with reliable cellular telephone coverage. Where radio communication may be unreliable, this is an acceptable alternative.
- Available for remote locations where radio and cellular service is unreliable.
- Ensure all field personnel understand where the satellite phone is kept and how to operate it.
- SPOT & InReach
- SPOT technologies allow for employees to check-in and request emergency response with the push of a button.
- InReach technologies allow employees to have 2 way communication via text messaging.
- In the event of an emergency, follow your ERP.
BC Sat Phone for BC Emergency Services: 1-250-374-5937
Client Supplied Communications
- In some instances, employees will be required to work in remote locations where the most reliable communication will be through a contractor in the working area.
- In these instances, as part of the ERP process, employees must ensure they are aware of how and who they must contact in the event of an emergency.
- This process will include:
- Ensuring the contact person will be able to monitor the radio
- Ensuring the contact knows the approximate working location
- Ensuring the contact knows to contact Strategic in the event of an emergency
- Ensuring an agreed upon check-in process
- Communication test once in the field to ensure there is sufficient coverage