6.5 Communications – copy

Natasha Birsa

Communications

General
  • All staff working in the field must have access to reliable communications. Depending on the location, a combination of communication systems and/or procedures may be required.
  • Before starting a job in a new area, review the communications plan with your supervisor and/or client.
  • Ensure that your field teams are familiar with the procedures and are prepared every day.
  • SNRC regularly uses UHF radios, cellular telephones, and satellite telephones to maintain communication while in the field.

 

UHF Radios
  • UHF Radios
    • Field personnel are issued portable 2-way radios for every day field use.
    • If a crew member is missing a radio, they must be within shouting distance of another worker.
  • Field vehicles are equipped with 2-way radios with stronger signal capabilities than portable radios.
  • Employees are responsible for ensuring that their assigned radios are kept in good working condition and have the most up to date frequency list loaded10.
  • Employees are responsible for understanding complete functionality of their assigned UHF radios.

 

Repeater Systems
  • SNRC offices in Campbell River & Port McNeil are equipped with base radios programmed with private repeater frequencies to allow for communication with each office.
    • Twin Peaks (STWNPKS) – Port McNeill
    • Newcastle (S NEWC) – Sayward North
    • Menzies (S MENZ) – Campbell River North
    • Washington (S WASH) – Campbell River South
  • All employees need to be aware of these frequencies11 and how to call on them.
  • Ask your supervisor for assistance.

 

Telephones
  • Cellular
    • Some field personnel work in areas with reliable cellular telephone coverage. Where radio communication may be unreliable, this is an acceptable alternative.
  • Satellite
    • Available for remote locations where radio and cellular service is unreliable.
    • Ensure all field personnel understand where the satellite phone is kept and how to operate it.
  • SPOT & InReach
    • SPOT technologies allow for employees to check-in and request emergency response with the push of a button.
    • InReach technologies allow employees to have 2 way communication via text messaging.
  • In the event of an emergency, follow your ERP.

 

BC Sat Phone for BC Emergency Services: 1-250-374-5937

 

Client Supplied Communications
  • In some instances, employees will be required to work in remote locations where the most reliable communication will be through a contractor in the working area.
  • In these instances, as part of the ERP process, employees must ensure they are aware of how and who they must contact in the event of an emergency.
  • This process will include:
    • Ensuring the contact person will be able to monitor the radio
    • Ensuring the contact knows the approximate working location
    • Ensuring the contact knows to contact Strategic in the event of an emergency
    • Ensuring an agreed upon check-in process
    • Communication test once in the field to ensure there is sufficient coverage